# Server Configuration
SERVER_HOST=0.0.0.0
SERVER_PORT=8080
SERVER_READ_TIMEOUT=30s
SERVER_WRITE_TIMEOUT=30s

# Database Configuration
DB_HOST=localhost
DB_USER=postgres
DB_PASSWORD=postgres
DB_NAME=support
DB_PORT=5432
DB_SSLMODE=disable
DB_TIMEZONE=UTC

# Redis Configuration
REDIS_HOST=localhost
REDIS_PORT=6379
REDIS_PASSWORD=
REDIS_DB=0

# Authentication Configuration
AUTH_JWT_SECRET=your-secret-key-change-in-production
AUTH_JWT_EXPIRATION_HOURS=24

# AI Configuration
AI_OPENAI_API_KEY=your-openai-api-key
AI_OPENAI_MODEL=gpt-4
AI_OPENAI_MAX_TOKENS=4000
AI_OPENAI_TEMPERATURE=0.7
AI_OPENAI_TOP_P=1.0

AI_LOCAL_ENDPOINT=http://localhost:11434
AI_LOCAL_MODEL=llama2
AI_LOCAL_MAX_TOKENS=2000
AI_LOCAL_TEMPERATURE=0.7
AI_LOCAL_TOP_P=1.0

# Logging Configuration
LOG_LEVEL=info
LOG_FORMAT=json